Truck, Trailer & Equipment Sales Process
At ITAG, we have two different options when buying a used semi truck or used semi-trailer. Used heavy equipment or construction equipment is for sale the same two ways. We have a retail side with units on-site and a wholesale online side with equipment that is not on-site. ITAG has satellite partner locations throughout the lower 48 states, but the yard location at 4400 Blue Mound Road, Fort Worth, TX 76106, is currently the only ITAG-stocked location. We are a licensed, bonded, and insured semi-trailer dealer in Texas. We also sell our products worldwide and can offer shipping to the U.S. port of your choice and ocean shipping to the port in your country. We have a limited selection of on-site units at the Fort Worth, TX, facility, and our online selection is vastly better stocked and priced but not on-site in Fort Worth, TX. ITAG's online truck, trailer, and equipment selection are sold at wholesale prices and terms.
Not shipping and stocking every unit we have online allows us to offer you a better price. Most customers find the most value in our off-site online selection as the pricing is attractive. The downside to our off-site selection is that you do have to be comfortable buying off of pictures, videos, and specs, as they are not available for viewing. If you are not comfortable buying a product solely by looking at images, then you would need to pick from the selection we have on site. If we have nothing in stock you like, and you aren't comfortable buying on pictures, then we are sorry, but you would need to find another seller with what you want in stock and readily available for you to look at. Not much different than any store these days; if the store doesn't have it in stock, you go to the next store, and if nobody has what you like in stock, you buy it online or wait till a store does have what you want in stock and on the shelf.
How does it work if I find what I like on your website and am ready to buy?You'll have to call or msg in to speak with a sales rep. You'll be well-prepared and knowledgeable about how everything works with us if you read everything on this page. Once an item is picked out and you're happy with your sales rep, we'll send you a quote via DocuSign. We use DocuSign to send out all quotes as they use "AES 256-bit encryption or the most recent FIPS-approved methods"This helps protect the information we are sending you and limits the possibility of a hacker getting in between you and us with sensitive payment instructions.
The DocuSign purchase agreement will detail what we have described above and below, the unit you are purchasing, the amount, terms and conditions, and our payment instructions. If you are financing, this is what your financier will need to get started on the loan documents. Your financier will need other documents and information from us, so please give the name, number, and email address of whom you are working with to your sales rep so we can add them to your file and get them whatever they need. Be sure to ask your sales rep any questions or requests for more information and that you receive it and are comfortable with it before sending your funds or authorizing the finance folks to send the funds. Most all finance companies require verbal authorization as the last step before sending funds. Once you allow the finance company to send the funds, we will be paid and work quickly to button up the deal. If you are a cash customer, call us before sending your funds and ask for the accounting department so you can verify the payment instructions verbally with us. Verbal verification of payment instructions to whom you send funds is crucial, regardless of whom you buy from if you transfer funds. It would be best if you googled whom you were doing business with and made sure the number you are calling matches the number on their Google profile, emails to you, and their website. Verify that the sales rep you are speaking with works at the company and that the account number, routing number, and name on the account all match with whom you are doing business. This best practice technique will help keep you safe. Read all the information on this page and the product listing, ask questions and receive more pictures, videos, and specifications until you are comfortable making the purchase!
ITAG shipping rates are kept at our cost to provide the best and most affordable shipping options. 99% of everything we sell, even the on-site inventory, is sold sight unseen, and we deliver, or the customer picks it up. The tractor trucks and semi-trailers at our Fort Worth, TX, location are readily available to inspect. Suppose on the listing it says located in Online Wholesale Deal, TX. In that case, this means it is a private party deal that we are administering the sale of but not located with us in Fort Worth, TX, and could be located anywhere across the lower 48 states.
We do not give address information to off-site units for pre-inspections for several reasons, mainly because it is not ITAG property. We have tried this in the past and have had customers go to off-site locations and damage property, get into arguments with our vendors, or our vendors have items come up missing. Our insurance only covers ITAG locations as well. Lastly, we put in a ton of effort and resources to put these deals together. Our staff of 12+ personnel can't work for free, and we are not interested in getting cut out of a deal. We are consistently at the top of the rankings for most of our products. You don't get to the top of search rankings quickly by spending little time and effort. Thousands of dealers across the country need to be more effective in this area. To be near the top requires much capital, thought, and care to provide a high-quality and authoritative website. We must be protected and successfully put deals together to make it all work. Our process is time-tested and has proven effective at putting deals together. While we understand everyone might not agree with our approach, it is in place for good reason.
We provide as many pictures, specifications, and videos as you need to be comfortable with your online sight-unseen purchase. It is your responsibility to ask us and ensure you receive any additional images, specifications, measurements, or video that you need to be comfortable with your purchase before sending us any funds or authorizing the finance company, bank, investor, friend, or family to send the funds. Only send us funds if you are comfortable buying online and on pictures. Only authorize another party to send us funds if you are comfortable buying online and on photos. You are in control of whether or not you do business with us. Our job is to work hard to get you comfortable with your purchase. You must look at the pictures we have listed thoroughly, zoom in on each image, look for areas of concern and, ask us questions, ask for more detailed pictures if needed. On the videos we post, we slow down the speed of each video to showcase the product for sale as best as we can. We do our best to list any areas we think are concerning or damaged. If the unit is an older item or near the low end of market pricing, it is usually for a reason! Old and cheap do not equal quality. We do an exhaustive process on the back end with VIN audits, title audits, stolen/salvage, and wrecked database checks to ensure the product we have represented is as accurate as humanly possible. If we find any discrepancies in our reports, we will call to let you know before the deal is completed. As of August 2022, we provide you with a final phone call to give you one last opportunity not to make the sale and get your money back.
After the final phone call and you verbally agree/authorize us to purchase the product, it is yours. If, for some reason, we cannot connect with you for a final call, then your purchase agreement outlines the terms and conditions of the deal. Please read it and understand it. If you have any questions about anything, let us know. ITAG does not offer a return policy, no refunds, and no ITAG paying your shop, repair, or tire bills. The pictures provided are what you have bought off of. If no additional pictures, specs, or info was requested before you sent your funds, then it is what it is, and we are not responsible for anything wrong with the product that a picture was not provided for. There is much you cannot see in an image, from seals to bearings to spindles to all sides of the tires, nooks, and crannies that could have cracks, welds, or something wrong, and we are not responsible for what cannot be seen in a picture. We recommend having a maintenance budget set aside before purchasing. Upon purchasing a used piece of equipment, prudent maintenance items are regularly greasing, replacement of seals and bearings, oil replacement, shocks, checking the inner lining of drums, brake adjustment, all sides of the tires, and more. Other items a maintenance budget could be good for after purchasing used equipment are tires, brakes, drums, welding that might be needed, and accessories. Write it down when you perform these functions, and keep a log of your maintenance records. A detailed maintenance schedule will extend the life of your equipment and keep your downtime to a minimum.
We don't sell our products promising to pass an inspection of any kind or guarantee that it is "legal" for the road. We sell a wide variety of equipment that ranges in age, condition, and price, so only some items are ready to hit the road with no issues or fixes. These days inspections are so subjective that we can no longer offer this, as anyone can find a shop to make a trailer pass inspection, and anyone can find a shop that can make a trailer not pass inspection. We can try to get you a copy of the most recent inspection but cannot promise it will pass your inspection. A few bad apples have ruined it for the bunch on this one.
While we strive for accuracy, we can make listing errors from time to time. If any mistakes are made, we are not responsible. You are advised that we sell used, as-is, where-is equipment, and used equipment can be problematic, and repairs can be costly. If, after sending your funds, you want to avoid going through with the purchase, you need to let us know immediately and on the final call. We are the only dealer in the country that performs this extensive process with our customers to ensure all our customers understand our process, what they are purchasing, and the terms of the deal. Some may see this as anti-sell or not the way to get customers, but we see this as an essential part of our process. We did not make it 12+ years in business by doing bad deals with folks, and we aren't going to make another 12 if we don't do our best. We want to earn your business and are confident that if you can give us 1% of your trust, we'll work hard to earn the remaining 99%.