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Reviews


Jose Feliz
Nov 10, 2022

GREAT EXPIERENCE OVERALL I SOLD TWO STEP DECK WITH ITAG EQUIPMENT AND THEIR SERVICE IS TOP NOTCH. THEY GO ABOVE AND BEYONG TO ASSIST THEIR CLIENTS ALWAYS REPRESNTING THEIR INVENTORY TO THE SMALLEST DETAIL.

Billi Kavanagh
Nov 1, 2022

This company was great from start to finish. I am in California and purchased a trailer that was in Missouri. They did everything possible to make me comfortable with the purchase. Their communication was beyond fantastic so I knew what to expect...

... every step of the way. They even arranged shipping which made my life so much easier. I look forward di doing business with ITAG again. Thank you!

Ty Gillespie
Oct 3, 2022

Amazing guys! Itag purchased my stepdeck trailer...very professional transaction. I was in need of shipping for a trailer I purchased from someone else. Itag helped to facilitate the transport.... great guys!! Will definetly do bussiness with...

... them again

Bill Haynes
Sep 8, 2022

I recently bought a stepdeck from them. They were there every step of the way, to help make the whole transaction process easier. I give thanks to all of them that work at I tag. Y'all do you're job with, Enthusiasm and professionalism. If you are...

... in the market to buy a flat bed or step deck are another piece of equipment I would strongly recommend them.

Jane Satree
Aug 11, 2022

Purchased stepdeck through ITAG. Entire experience was positive. Stepdeck was represented exactly as it was. Sales and deliver team were honest and helpful with every aspect of the purchase. Price was fair and product was exactly what I wanted. ...

... Would recommend and use services again!

Jim Meadors
Mar 25, 2022

Very good people find you what you need at a very good price

Curtis Rawls
Feb 1, 2022

I had a great experience with this service, and I highly recommend them.

John Watson
Dec 5, 2021

Andy and Chris were real helpful and they went over and above to help us purchase a trailer in our budget and helped on getting unit to us ,, will call anytime we need anything equipment or trailer related,, Many thanks

Brian Powell
Google
Oct 20, 2021

Hubby and I searched and searched for trailers for a week or two, to no avail😒 Seemed like everything is on back order or we were added to some waiting list of some sort. Then we came across ITAG Equipment. I was kinda skeptical about all the...

... inventory they had to offer and it being AS IS equipment. Our experience with ITAG Equipment was phenomenal!! Great staff and knowledgeable about their inventory. What they dont know, theyll find out with the quickness!! From beginning to end the staff was on point. Jeff at the beginning was a little persistent.. 😜lol😄, but thats his job to sell equipment. Shelley was great with taking care of ALL paperwork, tags, etc. Andy made sure when it was time to pick up our trailer, it was an easy peasy transition!! Well once we picked up trailer, we went for an inspection and found out brakes needed to be changed. Chris met us in the middle on the repair bill, even tho he didnt have to because the purchase was an AS IS purchase on a used dry van trailer. Over all we are extremely happy with our purchase and we wanted to take the time out and send a GREAT BIG SHOUT OUT AND THANKS to THE STAFF AT ITAG EQUIPMENT for your services!! I highly recommend checkin these guys out! Tell em Tonya sent you😉

Al Wilkes
Sep 1, 2021

Bought a dry van I never bought a trailer on line so I was skeptical of the process. Andy was very helpful and trailer was as advertised. I would do business here again.

James Graham
Aug 20, 2021

I had been looking for a Dump truck for over a year everywhere I finally stumbled across iTag equipment on line found what I was looking for. Was a little bit skeptical about buying a truck so far from where I lived. (I live in Atlanta the truck...

... was in Dallas) But from day 1 Chris was nothing but up front honest with me. When I went to look at the truck I had some travel issues Chris went far beyond! Offered to take me my wife to dinner even drove us an hour back to our hotel. Needless to say I bought my 1st Mack Dump Truck on the spot! Not only did I have a great business experience, I also made a very good friend in the process. Big thanks to Chris the whole team over there at iTag equipment! You guys have made me a very satisfied customer I will definitely be a repeat customer soon as Im ready for my second dump. A+ Service

Darrell Patterson
Jul 1, 2021

I was not able to make a purchase here. However these guys went above and beyond trying to find what I needed and kept in touch when they would find something similar to what I was needing. Highly recommend them.

Jottie Burgamy
May 1, 2021

I was very skeptical about buying something like a used dump trailer online. Mr Chris and the guys worked with me getting photos and videos of everything I had concerns about. One very much satisfied customer and would very well do business with...

... them again.

Spartan Heavy
Aug 30, 2020

Great company that stays true to their word. They pay in a timely manner and the staff cares about maintaining a solid working relationship

Dale S
Aug 14, 2019

I was a bit Leary working over the phone/online with a capital equipment transaction, several states away. Bryan was pleasant over the phone, but I thought I would "Google" up ITAG. Then I recalled watching the video (look it up folks) a few months...

... prior and I was impressed then. Young Marine gets back from overseas doing what most people won't or can't do for our counrty-Serve in the military in combat. From there on out our transaction was very smooth and always professional. They wired the money to my lender to pay off my lease yesterday and picked up my trailer today! Done deal. Thanks so much Bryan and staff. Thank you Marine and all other veterans! Semper Fidelis! Response from the owner: I tell you what... them Marine Corps guys are one of a kind... yourself included! Thank you so much for taking the time to leave us a review and for trusting us on this business transaction. Next time you are in the Dallas Fort Worth area give us a call and we'll go grab some lunch! -Thanks again and Semper Fi!

Jorge Maldonado
Aug 1, 2019

I must say this wasnt your typical trailer purchase. Not only did i enjoy working with Chris but I gained a memorable experience from this buy. I bought a beautiful 53' aluminium flatbed conestoga. Its a little more then what i was looking for but...

... the price was on point. After all inspections were done and numbers crunched it came time for delivery or pick up. I chose to pick mine up in the grate state of Minnesota. I spent the coldest night ive ever slept in my truck: -22. It was a pleasure being a part of the Itag family. They are some real go getters, worked hard to take in my trade, jumped through all the finance hoops and get me down the road with my new trailer. Anyone looking for a good group of guys to do business with Chris and the itag team is the place to shop. I cant complain i'm very happy not only with my new equipment but with the contacts ive made with ITAG. I hope anyone out there looking for trailers and commercial equipment turn to ITAG before going some place else, trust me its worth it.

Andrew Ralls
Jul 25, 2019

Great guys to work with, We work on a continuous basis with Chris, Manny, and Andy. We are impressed with the speed that they handle transactions and the attentiveness they give to details. They genuinely care about customer service! Wish I could...

... leave 7 stars.

Arnie Rodriguez
Jul 1, 2019

Great great customer and friendly service took my trailer one day the next day sold thank ya itag guys beautiful experience wouldn't hesitate to use ya'r help again.

Jeffnmindi Locarino
Jun 1, 2019

Let me start off by saying that my experience with ITAG would be a five except for a couple of things. However that does not take away from the fact that I think they are an extremely wonderful and reputable company . At first I was wary about doing...

... a bank transfer for almost $30,000 but I looked them up on BBB and read their reviews and ended up buying a 2014 Transcraft 53 Foot Step Deck back in April 2019. I called and asked to speak with Keith and he took over from there and it was a smooth transaction to purchase the trailer. They told me that it would be shipped down for around $700 from Missouri in a couple of weeks. Shelly was very good about returning my phone calls and sending me emails to get the trailer registered. I am going to use them to sell The same trailer I bought from them not because it wasnt a good trailer, but because I decided to go in another direction and use a different type of trailer. All in all, I would say that everyone there is friendly and knowledgeable and my experience was definitely a good one. I wanted to make this review as honest as possible for those of you out there who are thinking of using them for your purchase. They are great!

Admin Team
May 20, 2019

Great guys to work with, We work on a continuous basis with Chris, Manny, and Andy. We are impressed with the speed that they handle transactions and the attentiveness they give to details. They genuinely care about customer service! Wish I could...

... leave 7 stars.

Christine Reznick
May 1, 2019

worked with andy mojica and was very satisfied they seem to have a great crew and work the hardest for the customer

Brian Phillips
Apr 1, 2019

Have purchased two trailers from ITAG to date. Cant say enough great things about Chris Green! Wonderful guy to work with and responds promptly to questions/concerns. Would recommend working with him to anyone. Response from the owner: Brian,...

... thank you for the review! Your business and trust is very much appreciated. Chris says you are equally as easy and wonderful guy to work with. We hope you have a lot of success with the two trailers. Thanks again!

Mark Hopkins
Mar 17, 2019

I bought a trailer from these guys, sight unseen. Im in Idaho and didnt have time to fly down to see it, so I took them at their word. The trailer was everything they said it was, and the price was very fair. I will definitely be calling them in...

... the future for my equipment needs. Mark Hopkins Hopkins Trucking Response from the owner: Hey Mark, thank you for dropping by with a review. Always love to hear customers like the product once delivered especially when so far away. Hope the end dump pays for itself within a few short months! Once it does call us back and well do this again. Ha

Gerald Davis
Mar 10, 2019

I bought a 2016 Stephens trailer from itag..it was rocky at first but everything worked out just fine ..Thank you guys Response from the owner: Hey Gerald, thank you for your business as well as for stopping by to leave us a review. We apologize...

... for your experience not being 5 star great the whole way through. At times rocky starts are the best starts!!? Lol j/k -We hope you like More

Orlando Gallegos
Mar 3, 2019

This review is for the people that are skeptics. Of doing online purchases . this is the place you can safely do so with out worries about being scammed. I'm a very picky person and very weary of doing business online. Ive been looking for specific...

... type of trailer and I had contacted Itag equipment. Spoken to person name Andy and later spoken to a Chris. I tell you what after I had spoken to these to guys few times had set my mind at easy . Very courteous in how they take in the info you give and expectations then they get to work to find you what you ask for. They will go out of there way to help you out if something not right they will correct the issue to make it right. Very good experience dealing with this company and will definitely call them again for my next trailer. Thanks again itag team for all your efforts. Og Response from the owner: Orlando, Thanks for stopping by with a review. We tried to put a deal together on that step deck but just wasn't meant to be. We'll try it again another time. While we didn't fully earn your business on this deal I'm glad we were able to earn your trust. We very much appreciate your time leaving our team a review!

Tim Ramsey at M&A Transport
Feb 6, 2019

I called Kyle told him what flatbed I needed and my budget within minutes Kyle called back found a trailer within 350 miles made me a great deal I purchased it was delivered within a couple days to my doorstep I like the customer service and trailer...

... (already working for the company). Kyly found the clone to that trailer and it will be here this Friday to my doorstep again great service!! I HIGHLY RECOMMEND KYLE AND THE TEAM AT ITAG-these guys will make it happen!! Tim Ramsey MA Transport ~Response from the owner: Tim, thanks for the review! Kyle works very hard for folks and reading this will make his day! Thanks for your business and the review. - p.s. Tighten it the $@! Up! -is one of the new sayings around the office now thanks to you! Lol

Derrik Emoto
Jan 22, 2019

I initially inquired about a trailer that Chris Green had for sale and was going to have some container locks installed when I found a trailer better suited to my needs. It was not a trailer in his inventory but was in Texas so I asked him if he...

... would be willing to look into this unit for me and although I did not think it would be in his best interest he agreed to do so. He not only had the unit inspected but also got the trailer for a price that was lower than was advertised. While waiting for the trailer to be delivered he looked into shipping costs. The closest ports were in California so he looked into rates that would get this unit to me and he also tried his best to get a lower rate from the initial quote. Oh, I forgot to mention that it needed to be shipped to Honolulu, Hawaii. Unfortunately The rates were ridiculously high at 50 feet long so I ended up using my contact in Oregon. Chris got my trailer to Oregon for a great price and I actually saved about $6k by not shipping out of California. Let me say that Chris and the great prople at ITAG Equipment treated me like I was their best customer even though we've actually never met and I WOULD DEFINITELY purchase another trailer from them without hesitation! If I could give them 10 stars that would be my rating. Thanks, Chris!

Coleman Trucking Co
Dec 5, 2018

We just bought our step deck from these guys and we were very pleased with EVERYTHING about them as a whole!!!! Andy was our go to guy and he made the process of buying a new trailer a very pleasant experience!! He was very upfront and honest...

... throughout the entire process and walked us through the process including financing every step of the way!!! We will be purchasing more equipment from ITAG Equipment in the near future!! I highly recommended Andy and the ITAG staff for your next purchase as well... Thank you Andy and team from Coleman Trucking Co!!! Response from the owner: Jeff Tracey, thank you so much for stopping by to leave us a review on the Reitnouer trailer purchased. We truly hope you guys do well with it and have tremendous success with your trucking business! Our journey couldn't happen without having wonderful customers like you and Jeff. Andy is an asset here at ITAG and glad he did a good job for you guys. We all work insatiably hard for our customers and it's always very much appreciated to hear positive feedback. Thank you again and Merry Christmas!

Woodland Construction and Landscaping
Dec 4, 2018

Weve purchased 2 trailers from ITAG, Chris and his team are very honest and easy to work with including during the financing process. We would definitely recommend them!

Clayton Brunson
Email
Aug 8, 2018

Professional Company!!..great communication with Chris and trouble free trip. Prompt payment and I would recommend this company to anyone! It was a pleasure doing business with Chris. I give this company a five star rating! Brunsontruckingllc Thank...

... You, Clayton Brunson

Inventory


Financing


We have put much thought into what company we use to offer our customer base financing options. After many years of working with hundreds of finance companies nationwide, we have narrowed it down to one option. Here is a secure link to the finance application that includes a detailed overview of some requirements and could help you decide if our finance option is right for you. www.itagequipment.com/financing

Commercial Equipment 3rd Party Inspections





Typical inspection cost runs from around $300-$500 (USD) depending on location and inspector availability. ITAG uses www.nationalinspect.com for most of our third-party inspections. If you need example reports to see what kind of bang for your buck you'll get on the examination, please let us know. It is your choice to decide whether or not you want to purchase a third-party inspection. ITAG only provides these inspections if you desire and pay for one. Inspection times can prolong the deal. All units are subject to prior sale, and we do not take deposits, so this is something to consider before opting for a 3rd party inspection. If you have picked out a desirable unit where we have 5-10 other interested parties on it, there is no sense in getting a 3rd party inspection as it'll be sold and gone before the review is completed. It is best to pick a middle-of-the-road-priced unit if a 3rd party inspection is vital to you, increasing the chance that another party doesn't purchase the unit before you can complete an inspection. All third-party inspections are coordinated through us, and we provide you with the report after it is completed. If the equipment is no longer available before the inspection report is completed or before you decide to complete your purchase, then the cost of the report will not be refunded.

Commercial Equipment Shipping & Delivery





ITAG shipping rates on all open deck semi-trailers range from $900-$2,500 as a load-out rate depending on the distance and pickup/drop-off locations. Open deck semi-trailers vary from flatbeds to drop decks to lowboys to extendable flatbed trailers to double drop deck trailers to step deck trailers to most any kind of trailer with a flat deck on it can be loaded out. You are essentially ride-sharing with available loads that can be put on the trailer en route to your location. We offer doorstep delivery if you have a good GPS address that shows on map apps like Google, Apple, and trucker GPS systems. If you are buying a low-quality unit, more risks are associated with the delivery, and additional costs, such as DOT inspections and repairs along the way, are at your expense. Expedited shipping on these 18-wheeler trailers is available as well. Expedited shipping typically runs from as low as $3 a mile to as much as $5 a mile, depending on location and semi-truck driver availability. The prices of fuel and equipment cost can make the cost of shipping go up and down. In the past couple of years pricing of everything has gone through the roof due to inflation. Over time the shipping rates could go down or rise higher. The estimated rates quoted here are as of October 2022.

What affects the price of shipping and the time it takes to deliver? Several factors include the weather, pickup location, drop-off location, driver availability, load availability, rate compared to the general market rates, and the rate compared to the local market rates for that pickup or drop-off location. Rate means the amount of money the load is posted at. If the Dallas/Fort Worth metroplex typically offers $1-2K+ for load-outs and your rate is below that, we will receive little interest. If we come out of Gillette, WY, the local going rate might be less.

We are also looking for carriers with trucks but no trailers, so driver availability could be a factor. There might be many drivers in that area, but they all have trailers hauling general freight. We are looking for an empty truck to marry to an empty trailer with all the proper insurance and requirements. If the rate is high enough, at times, you'll convince a carrier with a trailer to park his trailer and accept the load on the chance that they think they can make the run worthwhile. You can get lucky when a trucker is already going in that direction empty, and they will take the load cheaply because they were going that way anyways. Trucking is costly, and owner-operators are intelligent people who often refuse to run cheap freight. Their equipment is expensive, and their time is valuable, so understandably so. If you chose the load-out option, the number of loads available to put on or in the trailer could be a factor. If the loads going your direction aren't paying a reasonable rate to go that direction, then it might not be a desirable lane, and we will have a challenging time getting it delivered.

The distance between pickup and drop off, fuel prices in between, or tolls could play a factor. In the northeast corner of the U.S., tolls are costly, and if the rate doesn't cover the cost, nobody will call in interested in making the delivery. If the deadhead miles from the pickup or drop-off area are too far apart, that can play a factor too. The rate has to be commensurate with the time, fuel, load availability, deadhead miles involved, tolls, equipment type needed, equipment condition, driver knowledgable with the equipment hauled, and so much more. If you have bought an old crappy-looking product, finding a carrier willing to risk their MVR, authority, and reputation to pull a crappy-looking trailer will take much work. We can load it on top of a flatbed or drop deck to haul it to you if it is a truck. The truck must be able to drive onto the trailer, or we have to find a carrier with a trailer with a winch on it that could pull it onto the deck. Loading one trailer on top of another can be more costly with crane or rotator cost to get them out there to load it and then again at the drop-off location to unload it. If you're still reading this far, you see that many factors are at play when shipping commercial equipment.

Other types of used semi-trailers we sell, such as end dump trailers, grain hopper trailers, or side dump trailers, are more challenging to ship via load-out rates. Trailers that cannot be loaded out can only be shipped via the power-only option, which is the $3 - $5 a mile rate. Trucks can be sent one of two ways. A drive-away is where it is driven to you by a CDL driver, or the semi-truck can be loaded onto a trailer and shipped to you. Depending on the trailer type, additional loading or unloading costs could be required, such as cranes or a rotator to load the item.

Heavy equipment, construction equipment, or cranes for sale will vary in shipping rates depending on the disassembly or reassembly cost or special permits needed. Permits can range from over width to overweight to over height to escorts required. We will advise you of the equipment shipping cost according to the purchase. Overseas ocean shipping to any seaport in the world can be complex and require additional fees. Document fees, getting the equipment into the port, ensuring it is clean and free from leaks, and it can start and drive itself onto the ship. If it cannot operate under its own power, you could have a cost to break it down and load it inside a container and the cost of the container. Ocean shipping is primarily based on dimensions and weight, so the taller, broader, and heavier it is, the more it will cost to ship!

We only use A or B-rated commercial carriers and as competent and knowledgeable truckers as possible to deliver our customer's products. We ensure they have proper trucking insurance coverage and commercially licensed truck drivers for pulling the trailer. We collect several documents from each carrier, including proof of authority, a certificate of insurance, a copy of the driver's ID, a picture of their truck, and a voided check with the company name and address on it that matches the other reviewed information we have, such as insurance certificate, trucking databases, and proof of authority paperwork. The tags we provide each driver are good for the days they have to deliver. On each rate confirmation, we have the authorization to debit their account for any violations of our rate confirmation document. We require that ITAG is listed as a certificate holder on each certificate of insurance. We call each carrier's insurance agent and insurer to verify policy numbers, active insurance, and the required insurance coverage. Each trucking company is thoroughly vetted to ensure only the highest quality carriers are used to deliver your equipment purchased. This meticulous process has been hammered out over many years of delivering equipment across the country. We didn't create all this red tape out of thin air to make things difficult or slow, but every requirement we have in place is from a challenging and likely expensive lesson learned in the past. We staff dedicated in-house shipping personnel to manage and coordinate our deliveries. Our shipping process is not outsourced to a third party or a shipping broker.

Shipping and delivery times cannot be promised or guaranteed by anyone at ITAG. All deliveries depend on several factors, from the weather to driver availability to load availability to pickup and delivery locations to many factors outside the control of ITAG. You are welcome to pick up the purchased truck, trailer, or equipment yourself anytime after the purchase is complete. If you need your equipment earlier than ITAG can provide, you are encouraged to pick it up or hire another party to deliver it. ITAG delivery options and estimated pricing are just some shipping options available, as many other nationwide carriers offer these same services. Our shipping option is likely the cheapest as we do not mark up the freight as our only interest is getting units delivered as fast as possible. Shipping is more challenging than throwing it on a load board and getting it picked up. There are a lot of pitfalls, scams, and bad carriers to know how to avoid. Then you must understand how to navigate the problems and successfully get out of a hairy situation with a poor quality carrier. We have put in the work and many years of failures to create the shipping process we have in place today.

We also maintain an A Experience Factor Rating with TruckStop.com with a 1-days-to-pay payment rating. This rating shows potential carriers that we are a quality shipper to work with and that they will be paid for their services on the same day. Our rating and relationships with carriers are vital to get products picked up and delivered to our customer base. Nobody would want to ship our product if we had a bad rating or an undesirable days-to-pay factor. We must provide references every quarter to TruckStop.com with five recent carriers that delivered for us so they can verify their experience with us and amount of days it took us to pay them. Maintaining quality carrier relationships and the systems we have in place to continuously have an A+ experience with each carrier and a 1-day-to-pay rating requires doing many little things right!

Mission Statement


Our mission statement is simple.

“To do good deals with good people!”

We do not sacrifice our desire to do good deals with folks for any profit. It's more to us than just a solid one-liner to stand behind or a cheesy line that sounds good. It's the ITAG way of life. We have a great staff of good, honest, and hardworking folks at ITAG who go home to their families each night knowing that the customers they served that day got a good fair deal. Knowing they didn't have to lie or bamboozle anyone to "make a sale." We all work together to provide the best buying experience we can offer. Nobody is perfect, and we might mess up sometimes, but it's not from a lack of effort or malicious intent. When we are doing good honest deals with our vendors, customers, carriers, subcontractors, and beyond, we trust that people will respect that and want to continue doing business with us. We are a Veteran owned company and offer military discounts to all U.S. Citizens who have honorably served our country in the Army, Navy, Air Force, or Marine Corps.

If you can’t do the little things right. You’ll never be able to do the big things right! ~ Semper Fi https://youtu.be/mMEq0r97T_k

Terms and Conditions





All units sold are under as-is, where-is terms and conditions detailed in the quote document we send out on each purchased unit. We strive to list all items for sale as accurately as possible. However, specifications, prices, and descriptions are subject to change in photographs and videos at any time, with or without notice. INDEMNIFICATION OF BUYER, CONSIGNEE, CONSIGNOR, AGENT, OR BROKER: Buyer shall indemnify, protect and hold harmless the Seller, its agents, servants, successors, and assigns from and against all losses, damages, injuries, claims, demands, and expenses, including legal costs, of whatever nature, arising out of the use, condition or operation of any item of the equipment, regardless of where, how and by whom operated. Buyer shall assume the settling of and the defense of any suits or other legal proceedings. The indemnification and assumptions of liability and obligation herein provided shall continue in full force and effect notwithstanding the termination of this agreement, whether by the expiration of time, by operation of law, or otherwise. By use of this website or any other site our equipment is listed on that results in a purchase of any kind, you agree to all our terms and conditions. All final terms are explicitly stated in our purchase agreement. Whether signed or not signed, read or not read, our purchase agreement and terms here within are agreed upon once funds are sent to ITAG Equipment to purchase any item or service sold or offered by ITAG Equipment, its agents, brokers, employees, subsidiaries, or affiliates. Additional Terms and Conditions can be found on our Terms and Conditions page at: https://www.itagequipment.com/termsandconditions

SPECIALS